آموزش تحلیل بانکداری تجاری و استراتژی مشتری - آخرین آپدیت

Foundations of Modern Commercial Banking Foundations of Modern Commercial Banking

• Introduction to the course Introduction to the course

• Definition Of Banking Definition Of Banking

• Evolution Of Banking Evolution Of Banking

• Functions Of Commercial Banks Functions Of Commercial Banks

• Competitive Landscape Of Banks Competitive Landscape Of Banks

• Strategy for expanding customer base Strategy for expanding customer base

Customer Strategy & Relationship Management Customer Strategy & Relationship Management

• Retail & Corporate Customer Segmentation Retail & Corporate Customer Segmentation

• SME & Business Banking Services SME & Business Banking Services

• Competition among banks Competition among banks

• Customer Relationship Management & Grievance Redressal Customer Relationship Management & Grievance Redressal

• Customer Confidentiality & Ombudsman Framework Customer Confidentiality & Ombudsman Framework

Technology, Inclusion & Applied Learning Technology, Inclusion & Applied Learning

• Technology Technology

• Outsourcing of non core activities Outsourcing of non core activities

• Financial Inclusion Initiatives by RBI Financial Inclusion- Initiatives by RBI

• Financial Inclusion Micro credit and SHG Financial Inclusion- Micro credit and SHG

• Concept Review & Practice Questions Concept Review & Practice Questions

• Application Based Banking Questions Application-Based Banking Questions

• Advanced Banking Practice Questions Advanced Banking Practice Questions

• Final Commercial Banking Review Questions Final Commercial Banking Review Questions