آموزش Salesforce Agentforce: آشنایی با پلتفرم Agentforce - آخرین آپدیت

Salesforce Einstein AI Basics Salesforce Einstein AI Basics

• Specialization Introduction Specialization Introduction

• Course Introduction Course Introduction

• What Is Einstein What Is Einstein

• Evolution from Einstein AI to Einstein Copilot Evolution from Einstein AI to Einstein Copilot

• Einstein Trust layer Overview Einstein Trust layer Overview

• Hands On: Create a Salesforce Developer Org Hands-On: Create a Salesforce Developer Org

• Hands On: Setting up Einstein AI Hands-On: Setting up Einstein AI

• Hands On: Exploring Einstein Trust Layer Hands-On: Exploring Einstein Trust Layer

• Hands On: Building Agent with Einstein AI Hands-On: Building Agent with Einstein AI

Prompt Builder Fundamentals Prompt Builder Fundamentals

• Hands On: Introduction to Prompt Builder Hands On: Introduction to Prompt Builder

• Enterprise & CRM Grounded Prompting Enterprise & CRM-Grounded Prompting

• Role Aware and Safety Aligned Prompt Design Role-Aware and Safety-Aligned Prompt Design

• From Prompts to Intelligent Agents From Prompts to Intelligent Agents

• What is Prompt Template What is Prompt Template

• Hands On: Knowledge Answers Prompt Template Hands On: Knowledge Answers Prompt Template

• Hands On: Use Agentforce Data Library in Prompt Template Hands On: Use Agentforce Data Library in Prompt Template

• Hands On: Field Generation Prompt Template Hands On: Field Generation Prompt Template

• Hands On: Record Generation Prompt Template Hands On: Record Generation Prompt Template

• Hands On: Flex Type Prompt Template Hands On: Flex Type Prompt Template

Agentforce Core Concepts Agentforce Core Concepts

• What Is Agentforce and Why It Exists What Is Agentforce and Why It Exists

• Understanding Topics, Instructions, and Actions (TIA) Understanding Topics, Instructions, and Actions (TIA)

• Hands On : Understanding Agentforce in the Salesforce Ecosystem Hands On : Understanding Agentforce in the Salesforce Ecosystem

• From Business Requirements to Effective Agent Design (Avoiding Common Mistakes) From Business Requirements to Effective Agent Design (Avoiding Common Mistakes)

• Hands On: Creating an Agent in Agent Builder Hands-On: Creating an Agent in Agent Builder

• Hands On: Configuring and Testing the Agent in Agent Builder Hands-On: Configuring and Testing the Agent in Agent Builder

• Hands On: Defining Agent Topics Hands-On: Defining Agent Topics

• Hands On: Writing Agent Instructions Hands-On: Writing Agent Instructions

• Course Summary Course Summary