آموزش مدیریت ذینفعان (Stakeholder Management) - آخرین آپدیت

Stakeholder management Stakeholder management

• Introduction to the course and the instructor Introduction to the course and the instructor

• Who is a stakeholder? Who is a stakeholder?

• Types of stakeholders Types of stakeholders

• Stakeholder identification techniques Stakeholder identification techniques

• Stakeholder mapping workshop Stakeholder mapping workshop

• Stakeholder register Stakeholder register

• RACI analysis RACI analysis

• Influence impact matrix Influence-impact matrix

• Stakeholder attitudes Stakeholder attitudes

• SCARF model SCARF model

• DISC analysis DISC analysis

• Structured collaboration Structured collaboration

• LISTEN model LISTEN model

• Transparency trust cycle Transparency-trust cycle

• Effective relationship building Effective relationship building

• Written communication patterns Written communication patterns

• Conflict management Conflict management

• Why do people struggle with change? Why do people struggle with change?

• Managing change Managing change

• Planning organizational change Planning organizational change

• Change planning workshop Change planning workshop