آموزش ارتباطات مدیریتی (Management Communication) - آخرین آپدیت

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• Video

管理沟通概论Introduction of Management Communication

• Why we need communication

• Hierarchies,Definition, and Principles of Communication

• Organization is a complexity system made up by people

• Organization communication is a process of mutual effect.

• Main Functions of Management Communication

• Formal Communication and Informal Communication

• Upward,Downward,Horizontal and Diagnal Communication

• One-way Communication and Two-way Communication

• Oral Communication, Written Communication, Electronic Communication

• Verbal Communication and Nonverbal Communication

• Effective Management Communication

• The Management Functions of Effective Communication

• The Traits of Communication Experts

管理沟通的理论前提The Theoretical Prerequisites of Management Communication

• "Economic man" and Theory X

• "Social Man and Human Relation Theory

• Self-Atuaalizing Man and Theory Y

• Complex Human Hypothesis and Beyond Theory Y

• "Intellectuals" and Theory Z

• Man's nature at birth is good.

• Born With Evil

• Plastic Theory of Human Nature

• A Comparison of Human Nature Hypothesis Between China and the West

• "Dao" of Communication

• Method of Communication

• A comparison of "Face Thoery" between China and western countries

管理沟通的行为学原理Behavior Principles of Management Communication

• What is perception?

• Psychological Process of Perception

• Factors of Perception

• the Inclination of Perception towards Communication

• Personality and ConmmunicationⅠ

• Personality and ConmmunicationⅡ

• Values and CommunicationⅠ

• Values and CommunicationⅡ

• Attitude and CommunicationⅠ

• Attitude and Communication II

• Emotion and CommunicationⅠ

• Emotion and Communication Ⅱ

管理沟通的策略及演讲技巧提升Management Communication Strategy and Speech Skill

• Understanding Management Communication Strategy

• Enhance the Art of Self-Communication

• To Understand the Demands of Communication Objects

• The Correct Information of the Communication

• No one is born to be a good speaker

• Know The Purpose of Your SpeechⅠ

• Know the Purpose of Your SpeechⅡ

• How to Organize an Effective SpeechⅠ

• How to Organize an Effective Speech Ⅱ

• How to improve the ability of giving a speech？ Ⅰ

• How to improve the ability of giving a speech？ Ⅱ

倾听、非言语与笔头沟通技巧Listening,Non-verbal and Written Communication

• Attentive Listening, not Just Hearing

• Challenges of Attentive Listening

• How to achieve effective listening?

• Charm of the Non-verbal Communication

• Facial Language Analysis

• Body Language Analysis

• Image Language Analysis

• Environmental Language Analysis

• Differences In Non-verbal Communication in Different Cultures

• Understanding the Value of Written Communication

• How to write work plan?

• How to write work summary?

群体沟通技巧Group Communication Skill

• The Psychological Basis of Group Behavior

• Differences Between Team and Group

• Building a Good Team

• Clarify Team Role

• How to carry out team communication?

• How to get along with the superior?

• How to get along with colleagues?

• How to get along with the subordinates?

• External Communication Objects of Organization

• External Communication Strategies of Organization

面谈技巧Interview Skill

• Charm and Characteristics of Interviews

• How to carry out effective interviews?Ⅰ

• How to carry out effective interviews?Ⅱ

• Practical Skills of Interview

• Job Interview

• Performance Interview

会议与谈判技巧Conference and Negotiation Communication Skill

• Correct Understanding of Conference Communication

• How to organize an effective conference?

• Important Skills of Conference Communication

• Everything can be negotiated

• Types and Strategies of Negotiation

• How to carry out successful negotiations?Ⅰ

• How to carry out successful negotiations?Ⅱ